- Return for refund within: 30 days (20% restocking fee)
- Return for replacement within: 30 days
This item must be returned to Memory America within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Memory America, and not the mere issuance of an RMA.
There is a restocking fee of 15% on all returns for refund (RMA Refund), unless waived by a Customer Support Agent. We charge this 15% restocking fee for all returns for refund to encourage customers to purchase products they intend to keep. We offer RMA Replacement without any restocking fee to support customers who have received a defective product.
We reserve the right at any time during an order procedure to accept, decline, or cancel your order with and/or without prior notice. All purchases made on Memory America fall under this policy. Your orders are deemed accepted upon delivery of the products ordered and ownership to goods and all risk of losses passes to you upon delivery to carrier services.