Our prices are displayed in US dollars and DO NOT include taxes and tariffs. Customers outside of the United States may be required to pay brokers fees and all of these fees to the courier, as applicable, upon delivery. For example, Canadian customers will be assessed up to 20% GST (Goods and Services Tax) and the appropriate HST (Harmonized Sales Tax), PST (Provincial Sales Tax), or QST (Quebec Sales Tax), by the carrier when the order arrives. Please consult your local customs office or tax authority for exact rates and information specific to your situation and location. By submitting your order request you are acknowledging your awareness of your local taxes and tariffs and your understanding that they may be assessed upon delivery.
Please click here for UPS Customs Brokerage Service Fees
Signature Required Orders $250.00 and over are automatically sent with a signature required confirmation unless noted.
Refused and Undeliverable Addresses Orders shipped and refused or returned because of an undeliverable address will not qualify for a credit return on shipping charges. Actual shipping charges will be deducted from your refund if the free shipping offer was used and the package was refused or returned to us because of customer error. If a returned package needs to be reshipped because of incorrect information provided, the customer is responsible for paying the additional fees to reship the package.
Damaged and DOA Packages ( RMA ) Items damaged during shipment are qualified for a full credit or replacement upon receipt of the damaged items. The defective parts must send back to MemoryAmerica.com within 10 days, if not, you will be charge for the replacement parts.
You must have proof of purchase and obtain warranty service authorization from MemoryAmerica.com including a Return Materials Authorization (RMA) number within the applicable warranty period before returning defective products to MemoryAmerica.com
No product may be returned for any reason without obtaining a Return Material Authorization (RMA) from MemoryAmerica.com You are responsible for returning the product to MemoryAmerica.com at your risk and expense. You are responsible for any duties and taxes due on replacement product sent from MemoryAmerica.com
Returned products must be shipped prepaid and packaged appropriately (at your expense), and it is recommended that they be insured or sent by a method that provides for tracking of the package. MemoryAmerica.com is not responsible for any product that is lost or damaged in transit.
Lost and Delayed Packages Lost packages qualify for a full credit return if the order is shipped with UPS or USPS insured, and must undergo a shipping delivery claim in order to qualify for a full return of credit. Orders delayed past the selected shipping method estimate may qualify for a full return on shipping fees; however, orders shipped with free shipping does not qualify for a shipping fee credit.
Military APO/FPO, AE, and US Territories Orders can only be shipped with USPS and may incur delays due to unforeseen events. Customers are liable for any custom taxes and duties that may apply.
FREE Standard shipping to continental U.S on all orders over $400.00 and qualified orders:
Order over $30.00 and less than 1 .lbs
Order over $100.00 and less than 2 .lbs
Order over $200.00 and less than 3 .lbs
Order over $300.00 and less than 4 .lbs
Coupon and Promotional Codes Because of our already low prices, we normally only give discounts to returning customers who buy in bulk. If you have a valid coupon code, you can redeem it at checkout.
Returns / Replacements.
Lifetime Warranty We offer a Lifetime warranty and support on all memory upgrades. By guaranteeing that the modules are fully compatible for your system, we offer high quality products at the best prices available.
If the part from Memory America fails while in use or is DOA (dead on arrival), and your warranty has not been voided by any means, we can provide a replacement. Our technicians will help determine if the parts are DOA before replacing. To request a replacement please email: email@example.com or contact us at our toll free number: (888) 861-0328.
30 Day Money Back Guarantee If you are not satisfied with our service, or had a change of mind on your order, we guarantee your money back within 30-Days of the order placed. A full refund (excluding shipping costs) will be issued upon receiving the return, and credited back to the payment method used. Some orders may be eligible or subjected to a 20% restocking fee once past the 30-Days Money Back Guarantee. If you ordered the incorrect part, we will create a new order for you, and you may return the incorrect part for credit according to our credit policy.
We will credit your card on receipt of our part. Removed warranty labels and physical damage caused by improper handling will void your warranty. Overseas orders must be sent back to us by insured airmail. You must contact and request an RMA return for credit or we WILL NOT authorize a return for credit and your order refused.
The following conditions are not acceptable for return, and will result in your RMA being returned to you:
a). Used Hard Drives with no evidence of being defective.
b). Physically damaged items cannot be returned to MemoryAmerica.com unless received DOA or notified within 3 days of delivery.
c). Modules that are missing the manufacturer label containing model number and part number.
d). Modules that are missing the manufacturer warranty label - USB Drives, Thumb Drives, Flash Memory, or any related product that is returned without the cap or protective casing.
Disclosure & Disclaimer.
Website Pricing / Data While MemoryAmerica.com does its best to maintain the most accurate information on the website, there may be isolated incidents in which our pricing and data may be flawed for certain products. Inaccuracies in pricing and data can be caused by database/technical errors or in some rare cases, human error. Should you happen to come across any inaccuracies in our pricing or data, please report it immediately to our webmaster at firstname.lastname@example.org.
Product Images Please be advised that the product images on our website are displayed to give you a general resemblence of the products we offer. There may be times when the product you receive may not be an exact match of the image displayed for the specific product you ordered.
30025 Alicia Pkwy G180
Laguna Niguel, CA 92677-3933