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    What If I Ordered the Wrong Computer Memory Part?

    Purchasing the right computer memory for your computer can be confusing. At Memory America, we try to make it as easy as possible to identify and then order the right memory for your computer. However, mistakes happen. Maybe you typed in the wrong product ID or confused the computer’s manufacturer. Fortunately, you won’t be stuck with a computer memory that you can’t use. 

    At Memory America, we offer you a 30-day money back guarantee. Give us a call when you discover the problem. As long as it’s within 30 days of when you placed your order, we’d be happy to create a new order for the correct type of memory and take back the incorrect memory. We’ll credit the amount to your previous payment method, minus the shipping fee.

    Even if you’ve missed the 30-day window, we may still be able to accept your incorrect computer memory, though we’ll have to charge a restocking fee.

    Our 30-day money back guarantee means you don’t have to worry when purchasing memory for your computer. If there’s a problem, we’ll get it fixed or refund your purchase!

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